Frequently Asked Questions
Here are answers to some of the most commonly asked Questions:
Q: What city do I fly into?
A: If flying, you will fly into Glacier Park International Airport just outside of Kalispell Montana. We recommend coming in the day before your riding adventure in the early afternoon allowing enough time to make it to the trail head the next morning!
Q: How old do you have to be to ride with SnowBike Nation?
A: You must be age 16 or older to ride with SnowBike Nation.
Q: What SnowBikes are available and can I bring my own Bike?
A: We included one of our 2020 Kawasaki KX450F fitted with the newest Yeti Snowbike or Timbersled Kits. You can bring your own bike but you will need to contact us to discuss.
Q: Is a waiver required?
A: A signed liability agreement is required prior to the tour.
Q. Do I need a reservation?
A: Reservations are required. A credit card is required to hold the reservation and we require an advanced $1500 deposit, per person, for the reservation. Final payment is due 60 days prior to arrival. All deposits are non-refundable and must be used for the current riding season.
Q: When is payment due?
A: Payment for your adventure will be due in full 60 days prior to your arrival date.
Q: What should I bring?
A: Bring any of of your riding gear you like including boots, pants, jacket, helmet/goggles, balaclava, gloves, and avalanche beacon/probe. Protective gear is required and you will want to have extra gloves to stay dry on those deep powder days. Please note we also include all the snow gear you need which is included with the cost of your tour.
Q: What happens if our schedule changes?
A: We understand that your schedule may change at the last minute and/or emergencies may occur preventing you from attending. We will do our best to reschedule your adventure for a date that can better accommodate your situation for this season.
Q: Where are the accommodations located?
A: Our private accommodations in Kalispell are equally unmatched. Available as part of your backcountry experience is all-inclusive first-class meals for breakfast, lunch, and dinner. Our custom-built home with 5 bedrooms, a game room, and multiple gathering areas sets just outside of town against overlooking the surrounding valley and mountains where we’ll be riding.
- Check-in time is 7 a.m. the morning of the ride at the house where you will sign waivers first before we head out to the trail head a short drive away.
- The house has a hot tub.
- WiFi is available free and cell phone coverage is great.
- Breakfast is at 8:00 am each morning. After breakfast, we grab lunch then head to the trailhead which can range between 30 min – 1 hour depending on the ride that day.
Q: Where do we ride?
A: We ride in the Flathead National Forest surrounding Kalispell, Whitefish, and Columbia Falls Montana.
Q: When do we offer adventures?
A: We offer adventures starting in December and run into May depending on snow conditions.
Q: How large are the groups?
A: Group sizes are kept to 2 people, with 1 guide per group. A maximum of 4 riders.
Q: How long do we ride each day?
A: There is no set schedule, we’ll ride all day and until the group says they’ve had enough! After a great day of riding, everyone has a great home cooked dinner back at the house.
Q: Is insurance available for the rental bikes?
A: No. There is a $2000 damage deposit on each bike that we’ll hold on your card once you arrive. This covers any damage incurred by the renter. You are given time prior to your ride to inspect the machine to note any prior issues / damage.
SBN does not provide insurance for equipment, or first / third party liability. YOU are responsible for the safety of yourself, others around you, other people’s equipment, and our equipment. There is no guarantee of safety for the day, please ride responsibly.
The damage deposit will be used in the event where a client damages or loses SBN equipment. Be it fault or no fault of their own, accidents happen, and the deposit will be used in such an event.
The damage deposit covers parts and labor if the client is found responsible for damaging or losing SBN property. SnowBike Nation only uses necessary funds from the damage deposit to cover the repair, and any downtime resulting in loss of business. However, if repair costs exceed the $2000 damage deposit, the Client is responsible for complete cost of repair in such an event.
Everyone is at a loss in these situations, and it is a combined effort to avoid this kind of scenario from happening. We want our clients to ride and have fun, but ask them to ride well within their ability level, and make conservative decisions about terrain selection. Personal Injury and equipment damage ruins everyones day and is costly for both parties in the end.
We never desire to use the deposit as it typically means something unfortunate has already happened. Please work with us to avoid these situations, and have a safe enjoyable experience. Reckless and disrespectful riding is not tolerated. We will end a tour pre-maturely if this type of behavior is demonstrated to mitigate risk and potential damage to our equipment or other riders.
Q: What is your policy in regards to weather?
A: In the Event of bad weather and not being able to ride at all, we will try to reschedule your ride day. If this is not possible, you will have booking credit in the form of a Gift Voucher. If we are riding and part way through the day we have to abort the ride due to bad weather we will give you a credit on a pro rata system:
$100 refund per hour not ridden (Max $600 / Day)
Q: Can I bring my spouse?
A: The House is set up for those who are staying and riding with us. If you’d like to bring your spouse and others along who are not riding, they are more than welcome to stay in a nearby hotel or Airbnb.
Q: Are pets allowed?
A: Out of respect for all guests, No pets are allowed.